When designing Web sites, you display banners and push your Web site listings higher up in the search engine rankings to promote and sell products. It’s easy to forget how people actually buy. It’s easy to assume that the potential customers are lonely people crouched over their computers late at night choosing what products to add to a shopping cart — isolated from the real world and their family and friends. But in reality, that’s not how people purchase online today.
Although it might have been the case in the early days of the Web, those days are over now. Using the Internet has become a mainstream social activity. Consumers approach purchasing online differently, too, and as a result, you need to approach your marketing online differently as well.
Your approach must incorporate social influence marketing. This chapter discusses the fundamentals of social influence marketing: what it is, how it works, and what it means in the context of your other marketing efforts A discussion of any subject needs to begin with a definition, and so here’s the one for social influence marketing:
Social influence marketing is a technique that employs social media (content created by everyday people using highly accessible and scalable technologies such as blogs, message boards, podcasts, microblogs, bookmarks, social networks, communities, wikis, and vlogs) and social influencers (everyday people who have an outsized influence on their peers by virtue of how much content they share online) to achieve an organization’s marketing and business needs.